The Umber Jacket
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
-
Visit shopfineryfashion.com and log in to your customer account.
-
Navigate to Orders.
-
Select the order that contains the item(s) you'd like to return.
-
Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
-
Open your order confirmation email.
-
Click View My Order.
-
Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Umber Jacket
Rich, warm, and completely irresistible — The Umber Jacket is the sherpa layering piece that will quickly become your most-reached-for outerwear of the season. A mixed-media design featuring a plush sherpa body with contrasting woven panels for a look that's elevated and intentional. In a gorgeous chocolate colorway.
Quick Take
Mixed-media sherpa jacket in chocolate with contrasting woven panels, adjustable hood, zip front with snap-button placket, and angled patch pockets. Ribbed cuffs and hem. 100% Polyester. Sizes S–L.
Product Description
The Umber Jacket is that perfect combination of cozy and cool that makes getting dressed in the colder months feel genuinely exciting. The soft sherpa body is beautifully offset by contrasting woven panels on the placket, yoke, and pockets — a mixed-media detail that looks thoughtfully designed and adds real visual interest. The hood with adjustable drawstrings adds practical versatility, while the front zip closure concealed by a snap-button placket gives it a clean, polished finish. Large angled patch pockets are both functional and stylish, and ribbed cuffs and hem ensure a great fit that stays put all day. The rich chocolate colorway is deeply wearable and endlessly versatile.
Key Features
- Soft sherpa body with contrasting woven panels
- Hood with adjustable drawstrings
- Front zip closure with snap-button placket
- Large angled patch pockets
- Ribbed cuffs and hem
- Chocolate colorway
- 100% Polyester
- Sizes S–L
Fit + Fabric
Relaxed fit with ribbed cuffs and hem. 100% Polyester. Sherpa body with contrasting woven panel details.
Styling Suggestions
The chocolate colorway pairs beautifully with cream, camel, ivory, and denim. Layer The Umber Jacket over a fitted turtleneck and straight-leg jeans for a cozy, put-together look, or throw it over a simple white tee and wide-leg trousers for an easy weekend outfit. Style with ankle boots or white sneakers depending on the vibe.
Notes from Natalie
This jacket is seriously so good — the sherpa and woven panel combination is such a beautiful detail, and the chocolate color is just stunning. It feels incredibly luxurious and elevated while still being so comfortable and practical. The patch pockets are so cute and functional. I am absolutely obsessed with this one!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
