The Todd Sweater
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Todd Sweater
Classic collegiate charm meets cozy everyday style in The Todd Sweater. This round neck, long sleeve stripe sweater comes in a beautiful cream base with gray stripes and rich hunter green trim — a color combination that feels fresh and seasonally perfect all at once.
Quick Take
Round neck long sleeve stripe sweater in cream with gray stripes and hunter green trim. 92% Polyester, 5% Wool, 3% Spandex. Sizes S–L.
Product Description
The Todd Sweater is an instant wardrobe classic. The cream base with gray stripe pattern has a timeless, preppy feel, while the hunter green trim at the neckline and cuffs adds a pop of color that makes this sweater truly special. The blend of polyester, wool, and spandex gives it a cozy, slightly textured hand feel with just enough stretch for all-day comfort. It's the kind of sweater you'll reach for again and again throughout the season.
Key Features
- Round neckline
- Long sleeves
- Stripe pattern in cream and gray
- Hunter green trim at neckline and cuffs
- 92% Polyester, 5% Wool, 3% Spandex
- Sizes S–L
Fit + Fabric
Classic relaxed fit. 92% Polyester, 5% Wool, 3% Spandex. Soft, slightly textured knit with a comfortable stretch.
Styling Suggestions
The cream, gray, and hunter green palette is incredibly versatile. Pair The Todd Sweater with dark wash jeans or olive pants for a polished, put-together look. Layer over a collared shirt for a classic collegiate vibe, or wear solo tucked into high-waisted trousers. Add white sneakers for a casual daytime look or loafers for something more elevated.
Notes from Natalie
I am obsessed with this sweater — the hunter green trim is such a perfect detail! The cream and gray stripe is classic and beautiful, and those green accents just make it so much more interesting and unique. It has such a cozy, collegiate feel and the fit is just right. This is going to be one of my favorites this season!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
