The Shelby Cardigan
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Shelby Cardigan
Chunky, cozy, and completely irresistible — The Shelby Cardigan is the oversized knit piece your wardrobe has been missing. This wool blend cardigan features a round neckline, drop shoulder, button-down front, and handy pockets, all in a beautiful marled chunky knit texture. In a rich deep taupe, it's the ultimate layering staple for cooler days.
Quick Take
A chunky marled knit button-down cardigan with drop shoulder and pockets in deep taupe. Cozy, chic, and incredibly versatile.
Product Description
The Shelby Cardigan is everything you want in a chunky knit — warm, textured, and incredibly stylish. The marled knit pattern adds visual depth and interest, while the chunky construction gives it that cozy, high-end feel. The button-down front and practical pockets make it as functional as it is fashionable. The round neckline and drop shoulder keep the silhouette relaxed and easy-to-wear. In deep taupe, it pairs beautifully with everything from denim to dresses.
Key Features
- Round neckline
- Long sleeves with drop shoulder
- Button-down front
- Pockets
- Marled chunky knit texture
- Not lined
- Deep taupe
- Sizes S–XL
Fit + Fabric
92% Recycled Polyester, 8% Wool. A relaxed, unlined fit in a chunky wool blend knit — warm, cozy, and beautifully draped.
Styling Suggestions
Belt it over a midi dress for a polished, layered look, or wear open over a turtleneck and straight-leg jeans for effortless weekend style. The pockets are a bonus that makes everyday wear even better.
Notes from Natalie
The chunky marled knit on this cardigan is just stunning — it has such a rich, luxurious look and feel. Deep taupe is the perfect neutral that goes with everything. The pockets sealed the deal for me on this one. It's the cardigan of the season!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
