The Ridley Coatigan
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Ridley Coatigan
Half coat, half cardigan — The Ridley Coatigan is the cozy, effortless outerwear layer you didn't know you needed. In a beautiful mocha plaid, this fuzzy button-front style features a classic collar and a relaxed silhouette that's equally chic dressed up or down.
Quick Take
A fuzzy plaid collared button coatigan in mocha. 90% Nylon, 10% Polyester. A versatile layering piece that blends coat-worthy warmth with cardigan-level ease.
Product Description
The Ridley Coatigan nails the layering moment every fall wardrobe needs. Crafted in a soft, fuzzy fabric with a warm mocha plaid print, it buttons up like a coat but wears as comfortably as your favorite oversized cardigan. The collared neckline adds a polished touch, while the relaxed fit makes it endlessly versatile — throw it over a turtleneck, a blouse, or even a slip dress for an effortless transitional look. It's the kind of piece that works as hard as it looks good.
Key Features
- Fuzzy plaid fabric
- Mocha colorway
- Collared neckline
- Button-front closure
- Relaxed, coatigan silhouette
- 90% Nylon, 10% Polyester
- Sizes S–XL
Fit + Fabric
90% Nylon, 10% Polyester. A relaxed, oversized coatigan silhouette with a fuzzy plaid construction and collar detail.
Styling Suggestions
Layer The Ridley over a fitted ribbed turtleneck and slim jeans for a polished fall look, or toss it over a midi dress for that effortless coat-over-dress moment. The mocha plaid is incredibly versatile — it pairs beautifully with cream, camel, dark denim, and even burgundy.
Notes from Natalie
This one is giving all the cozy fall vibes — it's SO soft and the mocha plaid print is just perfect. I love how it functions like a coat but feels like a cardigan. It's the kind of piece you reach for every single day when the weather turns. Absolutely obsessed!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
