The Radley Top
Finery Return & Exchange Policy
We want you to love what you ordered! If something isnβt quite right, weβre here to help make the process smooth and stress-free.
Return Eligibility
β’ Returns are issued as store credit only.
β’ Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
β’ Original tags must be attached.
β’ Returns must be initiated within 14 days of your orderβs delivery date.
β’ Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
β’ Clearance/markdown styles
β’ Jewelry, hats, intimates, bodysuits
β’ Holiday/seasonal items
β’ Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
β’ Your order number
β’ A photo of the issue
β’ A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrierβs possession.
Because of this:
β’ Finery is not responsible for lost, stolen, or mis-delivered packages.
β’ We cannot refund or replace packages marked delivered by the carrier.
β’ If your tracking shows βdeliveredβ but you cannot find your package:
β Check with neighbors or household members
β Allow 24β48 hours (packages often show delivered before they arrive)
β Contact the carrier directly to open a missing mail claim
Carrier claim links:
β’ USPS β https://www.usps.com/help/missing-mail.htmΒ
β’Β UPS β https://www.ups.com/us/en/support/file-a-claim.pageΒ
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
β’ Ship to a secure location
β’ Sign up for delivery notifications
β’ Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Radley Top
Effortless, cozy, and quietly cool β The Radley Top is the mock neck sweatshirt you've been looking for. The warm alpaca colorway is soft and understated, and the raw edge detailing gives it an elevated, deconstructed feel that sets it apart from your average pullover top.
Quick Take
A long-sleeve mock neck sweatshirt in warm alpaca with raw edge detailing. Soft cotton-blend fabric, relaxed fit, and a subtle design detail that makes it feel intentional and chic. Available in Small, Medium, and Large.
Product Description
The Radley Top strikes the perfect balance between cozy and cool. The mock neck adds a polished, layered look without any extra effort, while the raw edge detailing at the hem and cuffs gives the piece a modern, artisanal quality that you don't usually find in an everyday sweatshirt top. The warm alpaca colorway is incredibly versatile β it reads neutral but feels luxurious, and it pairs beautifully with virtually everything in your wardrobe. The soft cotton-blend fabric is comfortable all day, whether you're layering it under a jacket or wearing it on its own.
Key Features
- Mock neck silhouette
- Raw edge detailing
- Long sleeves
- Warm alpaca colorway
- Relaxed, comfortable fit
Fit + Fabric
Relaxed fit. Available in Small, Medium, and Large. Fabric: 88% Cotton, 12% Polyester β soft, breathable, and comfortable.
Styling Suggestions
The alpaca colorway pairs beautifully with camel, ivory, brown, and cream tones for a warm, tonal fall look. Tuck the front into high-waisted jeans or trousers for a polished casual outfit, or wear untucked over leggings for an easy, cozy look. The mock neck also layers beautifully under an open blazer or longline coat.
Notes from Natalie
I love the raw edge detail on The Radley β it makes it feel so much more elevated than a typical sweatshirt top. The alpaca color is warm and gorgeous and the mock neck is incredibly flattering. This is the kind of top that looks great on absolutely everyone!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
