The Quill Mockneck Top
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
-
Visit shopfineryfashion.com and log in to your customer account.
-
Navigate to Orders.
-
Select the order that contains the item(s) you'd like to return.
-
Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
-
Open your order confirmation email.
-
Click View My Order.
-
Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Quill Mockneck Top
Sporty, striped, and endlessly wearable — The Quill Mockneck Top is the long sleeve stripe sweatshirt you'll reach for on repeat. A chic mock neckline and cozy stretch fabric make this top as practical as it is stylish. In a beautiful navy and sage colorway.
Quick Take
Long sleeve stripe mock neck sweatshirt top in navy and sage. 60% Polyester, 35% Cotton, 5% Spandex. Sizes S–L.
Product Description
The Quill Mockneck Top is the kind of top that makes casual dressing feel completely intentional. The stripe pattern in navy and sage is a beautiful, unexpected color combination that feels fresh and fashion-forward, and the mock neckline adds a polished, structured touch that elevates the whole look. The soft, stretchy blend of polyester, cotton, and spandex is incredibly comfortable to wear all day, and the long sleeve silhouette is perfect for layering or wearing on its own. This is your new go-to top for everything from weekend errands to casual Fridays.
Key Features
- Mock neckline
- Long sleeves
- Stripe pattern
- Navy and sage colorway
- Comfortable stretch fabric
- 60% Polyester, 35% Cotton, 5% Spandex
- Sizes S–L
Fit + Fabric
Relaxed, comfortable fit with a mock neckline and long sleeves. 60% Polyester, 35% Cotton, 5% Spandex. Soft, stretchy sweatshirt fabric.
Styling Suggestions
The navy and sage colorway pairs beautifully with denim, cream, ivory, and camel. Style The Quill Mockneck Top with straight-leg jeans and sneakers for a casual-cool look, or tuck it into wide-leg trousers and loafers for a more polished everyday outfit. The mock neckline looks especially great layered under a vest or open over a jacket.
Notes from Natalie
This top is so cute — the navy and sage stripe combination is such a fresh, unexpected color story and I love it so much. The mock neck gives it such a chic, polished feel, and the fabric is so soft and comfortable. It's one of those tops that's just so easy and wearable. I absolutely love it!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
