The Noor Pullover
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Noor Pullover
Luxe, cozy, and completely one-of-a-kind — The Noor Pullover is the faux fur top that's going to stop everyone in their tracks. The rich chocolate faux fur is plush and decadent, and the contrasting leather piping trim along the zipper, hem, sleeves, and chest adds a sleek, sophisticated edge that makes this so much more than just a cozy pullover.
Quick Take
A faux fur pullover top with a half zip-up front, stand collar, and contrasting leather piping trim. Chocolate. Available in Small, Medium, and Large.
Product Description
The Noor Pullover is a statement piece in the best possible way. The soft, textured faux fur fabric feels luxurious and looks incredible, and the chocolate colorway is rich, warm, and incredibly versatile for fall and winter dressing. The half zip-up front with stand-up collar gives you flexible styling — zip it all the way up for a cozy, bundled look or fold the collar down for a more relaxed feel. The real star of The Noor is the contrasting leather piping trim: it runs along the zipper, across the chest horizontally, along the hem, and down the sleeves — and continues as a horizontal accent across the mid-back — creating a structured, fashion-forward finish that elevates the entire look. Long sleeves and a relaxed fit make it effortless to layer over anything.
Key Features
- Soft plush faux fur — chocolate colorway
- Front half zip-up with stand-up collar
- Contrasting leather piping trim at zipper, hem, sleeves, and chest
- Horizontal leather trim accent at mid-back
- Long sleeves, relaxed fit
Fit + Fabric
Relaxed fit. Available in Small, Medium, and Large. Faux fur: 100% Polyester. Trim: 50% PU, 50% Polyester — soft, plush, and richly detailed.
Styling Suggestions
The chocolate faux fur pairs beautifully with camel, cream, and tan tones for a warm, tonal fall look. Wear tucked into high-waisted straight-leg jeans and ankle boots for a bold, fashion-forward outfit, or style with a leather skirt and heeled boots for an elevated evening look. The leather piping adds just enough structure to make The Noor work with dressier pieces as well as everyday basics.
Notes from Natalie
The Noor is absolutely stunning in person — the faux fur is SO soft and plush and the leather trim detail is incredibly chic. This is one of those pieces that looks like it costs way more than it does. It's going to be a showstopper on the floor!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
