The Maggie Sweater
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Maggie Sweater
Soft, relaxed, and absolutely effortless — The Maggie Sweater is the cozy essential your wardrobe has been waiting for. The classic crew neck and long sleeve silhouette keep it timeless, while the relaxed fit makes it the kind of sweater you'll want to live in from morning to night. The olive colorway is rich, earthy, and incredibly versatile — one of those colors that works with everything.
Quick Take
A crew neck long sleeve relaxed-fit sweater in olive. 55% viscose, 45% nylon — incredibly soft and drapey. Available in Small, Medium, Large, and XL.
Product Description
The Maggie Sweater is exactly what you want on a crisp fall day — or honestly, any day you want to feel comfortable and put-together at the same time. The viscose-nylon blend gives it a beautiful drape and an incredibly soft hand feel that customers will immediately notice when they touch it on the floor. The relaxed fit is roomy without being oversized, making it flattering on a wide range of body types. The crew neck is clean and classic, working equally well on its own or layered under a jacket or vest. The olive colorway is one of those fall-perfect shades that photographs beautifully and pairs with almost everything in a customer's existing wardrobe.
Key Features
- Classic crew neckline
- Long sleeves
- Relaxed fit
- Rich olive colorway
- Incredibly soft viscose-nylon blend
Fit + Fabric
Relaxed fit. Available in Small, Medium, Large, and XL. Fabric: 55% Viscose, 45% Nylon — soft, drapey, and lightweight with a beautiful fall feel.
Styling Suggestions
Olive is one of the most versatile fall colors — pair The Maggie with camel or tan trousers for a tonal, earthy fall look. Try tucked into a midi skirt with ankle boots for a polished, put-together outfit. The relaxed fit also looks great half-tucked into high-waisted jeans with sneakers for an effortless weekend look. Layer under a sherpa or fleece vest for extra warmth, or over a turtleneck for a layered, elevated outfit. The soft drape also makes it a great option for styling on a hanger — it'll catch eyes on the floor.
Notes from Natalie
The Maggie is SO soft — the viscose-nylon blend is incredibly luxurious feeling and the olive is just perfect for the season. This is the kind of sweater that sells itself the moment a customer feels the fabric. A total must-have for fall!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
