The Lilla Cardigan
Finery Return & Exchange Policy
We want you to love what you ordered! If something isnβt quite right, weβre here to help make the process smooth and stress-free.
Return Eligibility
β’ Returns are issued as store credit only.
β’ Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
β’ Original tags must be attached.
β’ Returns must be initiated within 14 days of your orderβs delivery date.
β’ Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
β’ Clearance/markdown styles
β’ Jewelry, hats, intimates, bodysuits
β’ Holiday/seasonal items
β’ Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
-
Visit shopfineryfashion.com and log in to your customer account.
-
Navigate to Orders.
-
Select the order that contains the item(s) you'd like to return.
-
Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
-
Open your order confirmation email.
-
Click View My Order.
-
Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
β’ Your order number
β’ A photo of the issue
β’ A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrierβs possession.
Because of this:
β’ Finery is not responsible for lost, stolen, or mis-delivered packages.
β’ We cannot refund or replace packages marked delivered by the carrier.
β’ If your tracking shows βdeliveredβ but you cannot find your package:
β Check with neighbors or household members
β Allow 24β48 hours (packages often show delivered before they arrive)
β Contact the carrier directly to open a missing mail claim
Carrier claim links:
β’ USPS β https://www.usps.com/help/missing-mail.htmΒ
β’Β UPS β https://www.ups.com/us/en/support/file-a-claim.pageΒ
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
β’ Ship to a secure location
β’ Sign up for delivery notifications
β’ Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Lilla Cardigan
An off-the-shoulder button-down knit cardigan that's equal parts cozy and elevated. The wide off-the-shoulder neckline creates a beautiful, relaxed silhouette, while the ribbed details throughout β neckline, button placket, cuffs, and hem β add a polished, thoughtful finish. In a warm mocha colorway and crafted from a soft rayon, polyester, and nylon blend, this is the cardigan of the season.
Quick Take
A soft knit off-the-shoulder button-down cardigan with extended ribbed cuffs and ribbed hem in mocha. 50% rayon, 28% polyester, 22% nylon. Available in Small, Medium, and Large.
Product Description
The Lilla Cardigan is a truly special piece β the wide off-the-shoulder neckline immediately sets it apart from a standard cardigan and creates a beautifully relaxed, feminine silhouette. The front button-down closure makes it incredibly versatile; wear it fully buttoned as a top, or open as a cozy layer. The ribbed details throughout β neckline, button placket, extended cuffs, and hem β give the piece a polished, elevated finish that feels intentional and well-made. The soft knit fabric in a warm mocha colorway drapes beautifully, and the rayon-polyester-nylon blend ensures a comfortable, cozy feel that customers will love the moment they put it on.
Key Features
- Wide off-the-shoulder neckline
- Front button-down closure
- Ribbed neckline and button placket
- Long sleeves with extended ribbed cuffs
- Ribbed hem
- Relaxed silhouette
- Warm mocha colorway
- Soft knit rayon, polyester, and nylon blend
Fit + Fabric
Relaxed silhouette. Available in Small, Medium, and Large. Fabric: 50% Rayon, 28% Polyester, 22% Nylon β soft, cozy, and comfortable.
Styling Suggestions
Mocha is one of fall's most wearable neutrals, and The Lilla Cardigan lends itself to so many styling options. The off-the-shoulder neckline looks stunning with layered necklaces or a simple pendant. Pair with high-waisted trousers and boots for a polished, put-together look, or wear over a simple tank and straight-leg jeans for a cozy casual outfit. The button-down closure means you can style it open as a layer over a fitted tee for a relaxed, effortless look. The extended ribbed cuffs are a beautiful detail that photographs incredibly well β perfect for in-store displays and content.
Notes from Natalie
The Lilla Cardigan is absolutely stunning β the off-the-shoulder neckline and all those beautiful ribbed details make it feel really elevated and special. The mocha color is so rich and wearable, and the fabric is incredibly soft. This one is going to be a customer favorite for sure!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
