The Kya Cardigan
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Kya Cardigan
Cozy, textured, and effortlessly elevated — The Kya Cardigan is a bouclé knit cardigan in a rich brown melange that brings warmth, style, and a touch of sustainability to your wardrobe. The contrast rib trim at the V-neckline and button-down front gives it a polished, intentional finish that makes this cardigan feel truly special.
Quick Take
Slightly cropped bouclé button-down cardigan with V-neckline and contrast rib trim. 50% Recycled Polyester, 28% Polyester, 18% Nylon, 4% Spandex. Brown melange. Sizes S–L.
Product Description
The Kya Cardigan is a cozy layering essential that doesn't compromise on style. The textured bouclé knit is plush and beautiful, with a rich brown melange colorway that's warm, versatile, and incredibly flattering. The slightly cropped silhouette pairs perfectly with high-waist bottoms — it hits at just the right spot to create a balanced, proportional look. The V-neckline with contrast rib trim and button-down front bring a timeless elegance to what could otherwise be an everyday basic, and the long sleeves and relaxed fit make it incredibly comfortable for all-day wear. Crafted with recycled polyester, this cardigan is also a more sustainable choice — a quality you and your customers can feel good about.
Key Features
- Bouclé textured knit
- V-neckline with contrast rib trim
- Button-down front
- Long sleeves
- Slightly cropped length
- Relaxed fit
- Rich brown melange colorway
- Made with recycled polyester
- 50% Recycled Polyester, 28% Polyester, 18% Nylon, 4% Spandex
- Sizes S, M, L
Fit + Fabric
Slightly cropped, relaxed fit. 50% Recycled Polyester, 28% Polyester, 18% Nylon, 4% Spandex — plush, textured bouclé knit that's warm, soft, and comfortable. True to size.
Styling Suggestions
The Kya Cardigan was designed for effortless layering. Wear it open over a fitted ribbed turtleneck and high-waist straight-leg jeans for a chic, textured look, or button it up over a silk slip dress for a beautiful contrast of textures. The slightly cropped length looks particularly stunning with high-waist trousers — try it with wide-leg camel trousers for a sophisticated tonal look. The brown melange is incredibly versatile and pairs beautifully with camel, ivory, cream, black, and rust. Add ankle boots and a structured bag to complete any look with polish.
Notes from Natalie
The Kya Cardigan is a total dream — the bouclé texture is so beautiful and the brown melange color is just so rich and gorgeous. I love that it's slightly cropped because it pairs so perfectly with high-waist everything, and the contrast rib trim at the neckline gives it such an elevated, polished feel. It's the kind of cardigan that looks like it costs way more than it does, and the fact that it's made with recycled polyester makes it even more special. This is a piece I know you're going to love wearing all season long!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
