The Kinzie Sweater
Finery Return & Exchange Policy
We want you to love what you ordered! If something isnβt quite right, weβre here to help make the process smooth and stress-free.
Return Eligibility
β’ Returns are issued as store credit only.
β’ Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
β’ Original tags must be attached.
β’ Returns must be initiated within 14 days of your orderβs delivery date.
β’ Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
β’ Clearance/markdown styles
β’ Jewelry, hats, intimates, bodysuits
β’ Holiday/seasonal items
β’ Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
β’ Your order number
β’ A photo of the issue
β’ A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrierβs possession.
Because of this:
β’ Finery is not responsible for lost, stolen, or mis-delivered packages.
β’ We cannot refund or replace packages marked delivered by the carrier.
β’ If your tracking shows βdeliveredβ but you cannot find your package:
β Check with neighbors or household members
β Allow 24β48 hours (packages often show delivered before they arrive)
β Contact the carrier directly to open a missing mail claim
Carrier claim links:
β’ USPS β https://www.usps.com/help/missing-mail.htmΒ
β’Β UPS β https://www.ups.com/us/en/support/file-a-claim.pageΒ
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
β’ Ship to a secure location
β’ Sign up for delivery notifications
β’ Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Kinzie Sweater
Charming, playful, and completely impossible to resist β The Kinzie Sweater is a polka dot balloon sleeve sweater in off white and navy that brings the perfect amount of personality to your everyday wardrobe. With exposed shoulder seams, ribbed trim, and a relaxed round neck silhouette, this sweater is as special as it is wearable.
Quick Take
Polka dot balloon sleeve sweater with round neckline, ribbed trim, and exposed seam details. 60% Cotton, 40% Acrylic. Off white with navy polka dots. Sizes SβL.
Product Description
The Kinzie Sweater is one of those pieces that makes you smile every time you put it on. The off white base with navy polka dots is a timeless, classic print combination that feels fresh and modern in this relaxed knit silhouette, while the balloon sleeves add a playful, fashion-forward touch that makes this sweater truly stand out. Exposed shoulder seams and ribbed trim at the cuffs and hem add thoughtful design details that elevate the overall look, and the cotton-blend knit is soft, breathable, and incredibly comfortable to wear. Easy to style across seasons and occasions, The Kinzie Sweater is destined to become a long-term wardrobe favorite.
Key Features
- Round neckline
- Balloon sleeves
- Exposed shoulder seam details
- Ribbed trim at cuffs and hem
- Polka dot pattern
- Relaxed fit
- Off white with navy polka dots
- 60% Cotton, 40% Acrylic
- Sizes S, M, L
Fit + Fabric
Relaxed fit with voluminous balloon sleeves. 60% Cotton, 40% Acrylic β soft, breathable, and comfortable. True to size.
Styling Suggestions
The Kinzie Sweater is a true style chameleon. For a classic, effortless look, wear it with high-waist straight-leg jeans and white sneakers or ankle boots. For something more feminine and polished, pair it with a satin midi skirt and heeled mules β the polka dot pattern works beautifully with soft, flowy fabrics. The navy and off white palette is endlessly versatile, pairing effortlessly with navy, black, camel, ivory, and blush. Layer over a flowy dress for a boho-inspired look, or tuck into tailored wide-leg trousers for a smart-casual outfit. Keep accessories simple so the sweater's unique details can shine.
Notes from Natalie
The Kinzie Sweater is one of my absolute favorites this season β I just love the playful polka dot print combined with those gorgeous balloon sleeves and the exposed shoulder seams. It's a sweater that has real personality, but it's still incredibly easy and comfortable to wear. The cotton blend fabric is so soft and breathable, and the off white and navy colorway is classic and timeless in the best way. This is the kind of piece that you'll reach for again and again, and every time you put it on, it'll make you happy. That's what great fashion should do!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
