The Katie Sweater
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Katie Sweater
Bold, colorful, and irresistibly cozy — The Katie Sweater is a head-turning avocado multi-stripe knit that brings a serious dose of fun and personality to your fall wardrobe. With a ribbed mock neckline with zipper closure, drop shoulders, and a slouchy relaxed fit, this sweater is as comfortable as it is stylish.
Quick Take
Colorful stripe sweater with ribbed mock neckline, zipper closure, and drop shoulder long sleeves. 65% Polyester, 13% Nylon, 13% Acrylic, 6% Wool. Slouchy relaxed fit. Sizes S–L.
Product Description
The Katie Sweater is the one that makes you smile every time you put it on. The vibrant avocado multi-stripe pattern is bold and playful while still feeling totally wearable — the kind of print that works as a statement on its own without requiring much else. The ribbed mock neckline with a zipper closure adds an elevated, sporty edge, while the drop shoulder design and slouchy relaxed fit make it incredibly comfortable for all-day wear. Ribbed cuffs and hem polish the look and keep everything in place. A blend of Polyester, Nylon, Acrylic, and a touch of Wool gives this sweater a soft, structured hand that looks as good as it feels.
Key Features
- Colorful avocado multi-stripe pattern
- Ribbed mock neckline with zipper closure
- Drop shoulder silhouette
- Long sleeves with ribbed cuffs
- Ribbed hem
- Slouchy relaxed fit
- 65% Polyester, 13% Nylon, 13% Acrylic, 6% Wool
- Sizes S, M, L
Fit + Fabric
Slouchy relaxed fit. 65% Polyester, 13% Nylon, 13% Acrylic, 6% Wool — soft, structured, and comfortable with a nice weight to it. Size down if you prefer a less oversized look.
Styling Suggestions
The avocado multi-stripe pattern is bold enough to be the star of the outfit, so keep the rest simple. Pair The Katie Sweater with your favorite black or dark wash jeans and clean white sneakers for a cool, casual look, or layer it over a collared shirt with straight-leg trousers for a more intentional, styled outfit. The green tones in the stripe work beautifully with camel, cream, and tan accessories. A slouchy beanie and crossbody bag complete the look effortlessly.
Notes from Natalie
Okay, The Katie Sweater is SO much fun — I am absolutely obsessed with the colorful stripe pattern and the avocado tones are giving me all the fall vibes. The ribbed mock neck with the zipper detail is such a cool touch, and the drop shoulder slouchy fit is just so comfortable and effortlessly stylish. This is one of those sweaters that gets compliments every single time you wear it — it's a statement piece that feels totally easy to style. I love it so much and I know you will too!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
