The Kate Top
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Kate Top
Cool, effortless, and endlessly wearable — The Kate Top is a relaxed boxy knit top in charcoal with a mock neckline, center front button placket, and drop shoulder long sleeves with ribbed cuffs and band hem. A solid, understated piece that elevates any outfit.
Quick Take
Relaxed boxy knit top with mock neckline, center front button placket, drop shoulder, and ribbed cuffs and hem. Cotton blend. Charcoal. Sizes S–L.
Product Description
The Kate Top is the kind of piece every wardrobe needs — a clean, well-designed knit top that works with everything and makes getting dressed effortless. The mock neckline with center front button placket adds a subtle, elevated detail to an otherwise pared-back silhouette. The drop shoulder design and relaxed boxy silhouette give it a casual, cool feel that's incredibly flattering and comfortable to wear. Ribbed cuffs and a ribbed band hem add a structured, polished finish. In a versatile charcoal colorway, this top layers beautifully and holds its own as a standalone statement. The cotton-forward blend is soft, breathable, and has just enough stretch from the spandex contrast to feel great all day.
Key Features
- Mock neckline
- Center front button placket
- Long sleeves
- Drop shoulder silhouette
- Ribbed cuffs and band hem
- Relaxed boxy silhouette
- Solid charcoal colorway
- Self: 60% Cotton, 40% Polyester | Contrast: 57% Cotton, 38% Polyester, 5% Spandex
- Sizes S, M, L
Fit + Fabric
Relaxed boxy fit. Self: 60% Cotton, 40% Polyester. Contrast: 57% Cotton, 38% Polyester, 5% Spandex — soft, breathable, and slightly stretchy. True to size; the boxy cut offers a comfortable, relaxed wear.
Styling Suggestions
Charcoal is one of the most versatile colors in your wardrobe, and The Kate Top makes it easy to wear. Tuck it into high-waist wide-leg trousers or a midi skirt for a polished, intentional look, or wear it untucked with dark wash jeans and sneakers for a cool, casual outfit. Layer a longline cardigan or blazer over it for extra warmth and dimension. The button placket detail looks especially chic with the top buttons undone, styled with a simple chain necklace. Add ankle boots and you're done.
Notes from Natalie
The Kate Top is such a great wardrobe essential — the charcoal color is so versatile and the mock neck with button placket detail is just the perfect touch of personality without being too much. I love the relaxed boxy fit and drop shoulder — it's so comfortable and effortlessly cool. The ribbed cuffs and hem make it feel really polished and put-together, and it layers so beautifully under cardigans and jackets. This is one of those tops you reach for again and again because it just works with everything. I know you're going to love having it in your closet!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
