The Jael Jacket
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Jael Jacket
Structured, stylish, and completely seasonless — The Jael Jacket is the outerwear piece that does everything right. The classic brown and tan plaid is timeless and versatile, the asymmetrical zip-front adds a modern, fashion-forward edge, and the light padding keeps you warm without the bulk. This is the jacket you'll layer over everything all season long.
Quick Take
A lightly padded plaid jacket with an asymmetrical zip-front, high collar, and banded hem. Neutral brown and tan plaid in 100% cotton. Available in Small, Medium, and Large.
Product Description
The Jael Jacket combines classic plaid with a contemporary silhouette for a result that feels both timeless and of-the-moment. The brown and tan plaid pattern is neutral enough to pair with virtually any outfit, while the asymmetrical front placket with concealed full zip-up closure gives the design a sleek, intentional edge you won't find in your average plaid jacket. Light padding throughout keeps you comfortably warm on cool days, and the high collar provides extra coverage when the temperature drops. The banded hem adds a structured finish that keeps the overall look clean and polished. A jacket that looks as good on day one as it does season after season.
Key Features
- Asymmetrical front placket with concealed full zip-up closure
- High collar for extra coverage
- Lightly padded throughout
- Banded hem for a structured finish
- Neutral brown and tan plaid pattern
Fit + Fabric
Structured fit. Available in Small, Medium, and Large. Shell: 100% Cotton. Lining: 100% Polyester — warm, comfortable, and easy to care for.
Styling Suggestions
The brown and tan plaid pairs beautifully with camel, cream, ivory, and rich earth tones for a warm, autumnal palette. Wear over a simple turtleneck and straight-leg jeans for a polished casual look, or layer over a fitted sweater and wide-leg trousers for an elevated going-out outfit. The structured silhouette also makes it a great choice for workwear — pair with tailored trousers and loafers for an effortlessly professional look.
Notes from Natalie
I am obsessed with The Jael — the asymmetrical zip is such a cool detail and the plaid is absolutely gorgeous in person. It's the kind of jacket that instantly elevates any outfit and the neutral palette makes it incredibly easy to style. This one is going to fly off the floor!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
