The Hampton Sweater
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Hampton Sweater
Effortlessly chic and perfectly relaxed — The Hampton Sweater is an off-the-shoulder lightweight knit in a gorgeous mink tone that feels as good as it looks. With ribbed trim detailing, long sleeves, and a relaxed fit, this is the sweater you'll reach for again and again.
Quick Take
Off-the-shoulder lightweight sweater with ribbed trim and long sleeves. 50% Viscose, 28% Polyester, 22% Nylon. Relaxed fit. Sizes S–XL.
Product Description
The Hampton Sweater has that perfect effortless quality — the kind of piece that looks intentional without trying. The off-the-shoulder neckline is flattering and feminine, giving this relaxed silhouette just the right amount of allure. Ribbed trim at the cuffs and hem adds a polished, structured contrast to the soft, drapey feel of the fabric. In a warm mink tone, this sweater pairs beautifully with everything from denim to tailored trousers. The lightweight knit construction makes it comfortable to layer or wear on its own as temperatures shift.
Key Features
- Off-the-shoulder neckline
- Ribbed trim at cuffs and hem
- Long sleeves
- Relaxed fit
- Lightweight knit construction
- 50% Viscose, 28% Polyester, 22% Nylon
- Mink colorway
- Sizes S, M, L, XL
Fit + Fabric
Relaxed fit with an off-the-shoulder neckline. 50% Viscose, 28% Polyester, 22% Nylon — lightweight, soft, and beautifully drapey. True to size.
Styling Suggestions
The off-the-shoulder neckline and mink tone make The Hampton Sweater endlessly versatile. Style it with your favorite dark wash jeans and ankle boots for a classic fall look, or dress it up with wide-leg trousers and heels for a more polished evening outfit. The warm mink color works beautifully with camel, ivory, and chocolate brown accessories. Layer a long necklace in the neckline for an added touch of glamour.
Notes from Natalie
I am absolutely obsessed with The Hampton Sweater — the off-the-shoulder detail is so gorgeous and feminine, and the mink color is just stunning for fall. It has that effortless, cozy-chic quality that I love so much. The lightweight knit is perfect for layering as we transition into cooler weather, and the ribbed trim makes it feel so elevated. I know this one is going to fly off the floor — it's the kind of sweater that makes every outfit look put together with zero effort!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
