The Gentry Cardigan
Finery Return & Exchange Policy
We want you to love what you ordered! If something isnβt quite right, weβre here to help make the process smooth and stress-free.
Return Eligibility
β’ Returns are issued as store credit only.
β’ Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
β’ Original tags must be attached.
β’ Returns must be initiated within 14 days of your orderβs delivery date.
β’ Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
β’ Clearance/markdown styles
β’ Jewelry, hats, intimates, bodysuits
β’ Holiday/seasonal items
β’ Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
β’ Your order number
β’ A photo of the issue
β’ A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrierβs possession.
Because of this:
β’ Finery is not responsible for lost, stolen, or mis-delivered packages.
β’ We cannot refund or replace packages marked delivered by the carrier.
β’ If your tracking shows βdeliveredβ but you cannot find your package:
β Check with neighbors or household members
β Allow 24β48 hours (packages often show delivered before they arrive)
β Contact the carrier directly to open a missing mail claim
Carrier claim links:
β’ USPS β https://www.usps.com/help/missing-mail.htmΒ
β’Β UPS β https://www.ups.com/us/en/support/file-a-claim.pageΒ
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
β’ Ship to a secure location
β’ Sign up for delivery notifications
β’ Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Gentry Cardigan
Cozy, textured, and completely irresistible β The Gentry Cardigan is the fuzzy knit layer you'll reach for every single day. The marled beige multi colorway is warm, dimensional, and effortlessly chic, and the button-down front makes it as easy to wear open as a layer as it is fully buttoned as a sweater.
Quick Take
A marled fuzzy knit button-down cardigan in beige multi. Soft, cozy, and incredibly versatile β the perfect layering piece for the season. Available in Small, Medium, and Large.
Product Description
The Gentry Cardigan has that perfect, lived-in coziness that makes you never want to take it off. The marled fuzzy knit creates a beautiful textured surface that catches the light and adds depth to the warm beige multi colorway, making it feel far more interesting than your average cardigan. The button-down front gives you total flexibility β wear it open and draped over a simple tee for effortless, casual layering, or button it all the way up and style it as a standalone sweater. Either way, The Gentry looks polished, cozy, and completely put-together.
Key Features
- Marled fuzzy knit construction
- Button-down front
- Warm beige multi colorway
- Beautiful textured surface
- Versatile β wear open or buttoned
Fit + Fabric
Relaxed, comfortable fit. Available in Small, Medium, and Large. Fabric: 50% Polyester, 50% Acrylic β soft, warm, and cozy with great texture.
Styling Suggestions
The beige multi marled colorway is endlessly versatile β pair with straight-leg jeans and ankle boots for a classic cozy casual look, or layer over a fitted mock neck with wide-leg trousers for an elevated outfit. Wear open over a striped tee and denim for a relaxed weekend look, or button it fully and add a belt at the waist to define the silhouette. The fuzzy texture also photographs beautifully β a definite winner for content.
Notes from Natalie
The Gentry is SO good β the marled fuzzy knit is incredibly soft and the beige multi is such a perfect, versatile color. This is the kind of cardigan that sells itself the moment someone touches it because it feels absolutely amazing. A total must-have for the season!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
