The Emily Cardigan
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Emily Cardigan
Super soft, endlessly cozy, and effortlessly stylish — The Emily Cardigan is the open-front layer you'll reach for every single day. The textured stripe adds beautiful visual interest to a classic silhouette, and the front pockets make it as practical as it is pretty. Available in two gorgeous colorways: warm brick and rich charcoal.
Quick Take
A textured stripe long sleeve open-front cardigan with front pockets. Super soft 100% polyester. Available in Brick and Charcoal, in sizes Small through XL.
Product Description
The Emily Cardigan is exactly what you want when you need something cozy, comfortable, and completely put-together all at once. The open-front silhouette drapes beautifully and layers effortlessly over anything in your wardrobe, while the textured stripe fabric gives it a visual depth and dimension that makes it feel far more elevated than a standard cardigan. The front pockets are a practical touch that customers always appreciate — this is the cardigan they'll wear to run errands, cozy up at home, or throw on over a dress for a polished layered look. Available in brick, a warm earthy red-brown, and charcoal, a cool deep grey — both are incredibly versatile and photograph beautifully.
Key Features
- Open-front silhouette
- Textured stripe fabric
- Long sleeves
- Front pockets
- Super soft 100% polyester
- Available in Brick and Charcoal
Fit + Fabric
Relaxed, comfortable open-front fit. Available in Small, Medium, Large, and XL. Fabric: 100% Polyester — super soft, lightweight, and easy to care for.
Styling Suggestions
The Emily is incredibly versatile in both colorways. The brick pairs beautifully with cream, ivory, and camel tones for a warm, earthy fall palette — try over a cream turtleneck with wide-leg trousers. The charcoal is a classic neutral that pairs with everything — layer over a striped tee and jeans for an effortless casual look, or over a slip dress for a dressed-up option. Both colors look amazing with ankle boots, and the open front drapes especially well on a hanger — great for in-store display.
Notes from Natalie
The Emily is SO soft and cozy — the textured stripe is beautiful and I love that it comes in both brick and charcoal. The pockets are such a great touch and customers are going to absolutely love how comfortable and versatile this is. A total must-have in both colors!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
