The Amy Sweater
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Amy Sweater
Playful, cozy, and instantly eye-catching — The Amy Sweater features a beautiful spot stripe pattern with fun balloon sleeves in a warm khaki tone with bold black accents. This knit pullover is the statement sweater your fall wardrobe has been waiting for.
Quick Take
Spot stripe balloon sleeve knit pullover sweater in khaki with black accent. 100% Acrylic. Sizes S/M–2X/3X.
Product Description
The Amy Sweater combines playful design with cozy wearability in the best possible way. The spot stripe pattern adds a fun, graphic element that makes this sweater a true standout piece, while the balloon sleeves give it a fashion-forward, editorial silhouette. The khaki base with black accent stripes is a warm, versatile color combination that feels seasonally perfect and pairs with almost everything in your wardrobe. In 100% acrylic, it's wonderfully soft, easy to care for, and available in an inclusive size range from S/M through 2X/3X.
Key Features
- Spot stripe pattern
- Balloon sleeves
- Pullover style
- Khaki with black accent colorway
- 100% Acrylic
- Sizes S/M, M/L, 1X/2X, 2X/3X
Fit + Fabric
Relaxed pullover fit with voluminous balloon sleeves. 100% Acrylic knit. Khaki with black accent stripe detail.
Styling Suggestions
The khaki and black palette is endlessly versatile. Style The Amy Sweater with black straight-leg jeans and ankle boots for a sleek, put-together look, or pair it with camel or ivory trousers for a warm tonal outfit. The balloon sleeves make a statement on their own, so keep the rest of the outfit simple and streamlined. A black bag and simple gold jewelry are all you need to complete the look.
Notes from Natalie
This sweater is SO fun — the spot stripe pattern is so unique and the balloon sleeves are just everything right now! The khaki and black combo is so wearable and the knit texture is so cozy and beautiful. I love that it comes in such a great size range too. This is one of those sweaters that just makes you feel so stylish and put together the moment you put it on. I absolutely love it!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
