The Chloe Top
Finery Return & Exchange Policy
We want you to love what you ordered! If something isnβt quite right, weβre here to help make the process smooth and stress-free.
Return Eligibility
β’ Returns are issued as store credit only.
β’ Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
β’ Original tags must be attached.
β’ Returns must be initiated within 14 days of your orderβs delivery date.
β’ Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
β’ Clearance/markdown styles
β’ Jewelry, hats, intimates, bodysuits
β’ Holiday/seasonal items
β’ Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
β’ Your order number
β’ A photo of the issue
β’ A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrierβs possession.
Because of this:
β’ Finery is not responsible for lost, stolen, or mis-delivered packages.
β’ We cannot refund or replace packages marked delivered by the carrier.
β’ If your tracking shows βdeliveredβ but you cannot find your package:
β Check with neighbors or household members
β Allow 24β48 hours (packages often show delivered before they arrive)
β Contact the carrier directly to open a missing mail claim
Carrier claim links:
β’ USPS β https://www.usps.com/help/missing-mail.htmΒ
β’Β UPS β https://www.ups.com/us/en/support/file-a-claim.pageΒ
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
β’ Ship to a secure location
β’ Sign up for delivery notifications
β’ Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Chloe Top
Polished, feminine, and endlessly wearable β The Chloe Top is the kind of piece that instantly elevates whatever you pair it with. The pinstripe contrasted china collar and split neckline bring a refined, editorial detail to an otherwise clean silhouette, while the long cuff sleeve adds a tailored, put-together finish. The ivory base with charcoal stripe trim at the collar, neckline, and wrist is a classic combination that photographs beautifully and works for everything from brunch to the office.
Quick Take
A pinstripe contrasted china collar split-neck top in ivory with charcoal stripe trim at the collar, neckline, and wrist. Long cuff sleeves. 100% polyester. Available in Small, Medium, Large, and XL.
Product Description
The Chloe Top is a wardrobe-elevating essential that proves a great top can do all the heavy lifting. The china collar with pinstripe contrast trim frames the neckline beautifully, and the split neckline adds a subtle, feminine detail without being fussy. The long cuff sleeves have that same charcoal stripe trim, creating a cohesive, intentional look from collar to wrist. The ivory base keeps things fresh and versatile, while the charcoal trim grounds it and makes it feel more polished and put-together than a plain white top. It's the kind of top that gets noticed β customers will want to know where it's from the moment they see it.
Key Features
- Pinstripe contrasted china collar
- Split neckline
- Long cuff sleeves with matching trim
- Ivory with charcoal stripe trim at collar, neckline, and wrist
- Lightweight, polished finish
Fit + Fabric
Relaxed, comfortable fit. Available in Small, Medium, Large, and XL. Fabric: 100% Polyester β lightweight, smooth, and easy to care for.
Styling Suggestions
The Chloe is incredibly versatile β the ivory and charcoal combination pairs with virtually everything. Try tucked into wide-leg trousers or a midi skirt for a polished, office-ready look. Layer under a blazer or structured jacket for a refined, layered outfit. The china collar also looks stunning with statement earrings and minimal jewelry. For a casual-chic look, wear untucked over straight-leg jeans with loafers or ankle boots. The pinstripe trim detail makes it a great option for content β it photographs beautifully in both studio and lifestyle settings.
Notes from Natalie
The Chloe Top is so chic β that china collar with the pinstripe trim is such a gorgeous detail and the ivory with charcoal is absolutely classic. This is the kind of top that sells the moment a customer puts it on because it instantly makes an outfit look more intentional. A definite must-have!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
