Dakota – Heeled Chelsea Booties
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
The Dakota – Heeled Chelsea Booties (Aged Dark Brown)
What You’ll Love About It
A modern twist on a timeless classic, The Dakota Chelsea Bootie elevates everyday dressing with sleek lines, a sturdy block heel, and luxe finishes. Comfortable enough for all-day wear yet polished enough for nights out, it’s the versatile bootie you’ll keep reaching for season after season.
Key Features
· Sleek Chelsea bootie silhouette with a modern profile
· Sturdy 3" block heel for height and comfort
· 5.5" shaft height for ankle coverage
· Pull-on style for easy wear
· Designed exclusively in California with atelier-selected materials
· Aged dark brown color for timeless versatility
Fit + Fabric
· Brand: Oasis Society
· Shaft Height: 5.5"
· Heel Height: 3"
· Platform Height: 0.14"
· Shaft Circumference: 10.75"
· Closure: Slip-on
· Outsole: Rubber for traction
Styling Suggestions
Pair with cropped denim and a chunky sweater for effortless fall/winter style, or wear with midi dresses for a chic day-to-night look. Style with tailored trousers and a blazer to bring polished edge to workwear.
Notes from Natalie
These booties feel instantly elevated but still wearable all day—the block heel is sturdy without sacrificing style. The dark brown color is classic and goes with nearly everything. These boots run true to size. If you have a wide foot, these may not be the boot for you.
- $6.95 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $75+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
