The Ulla Pullover
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Ulla Pullover
Soft, stretchy, and effortlessly stylish — The Ulla Pullover is a ribbed quarter zip pullover crafted from the same luxuriously soft modal and polyester blend as The Opal Barrel Pants. In a beautiful sage leaf colorway, it's the elevated essential your wardrobe didn't know it needed.
Quick Take
Ribbed modal polyester quarter zip pullover in sage leaf. 48% Modal, 45% Polyester, 7% Spandex. Sizes S–L. Coordinates with The Opal Barrel Pants.
Product Description
The Ulla Pullover takes the classic quarter zip silhouette and elevates it with a beautifully soft ribbed construction in a buttery modal and polyester blend. The 7% spandex gives it a gentle stretch that moves with you throughout the day, and the sage leaf colorway is warm, earthy, and incredibly versatile. The ribbed texture adds visual interest and a polished, put-together look whether you're wearing it as a standalone top or as part of a cozy matching set with The Opal Barrel Pants. The quarter zip detail at the neckline is a classic, sporty touch that also makes it easy to regulate temperature on the go.
Key Features
- Quarter zip neckline
- Ribbed construction
- Sage leaf colorway
- 48% Modal, 45% Polyester, 7% Spandex
- Sizes S–L
- Coordinates with The Opal Barrel Pants
Fit + Fabric
Relaxed, comfortable fit with gentle stretch. 48% Modal, 45% Polyester, 7% Spandex. Soft ribbed knit. Sage leaf colorway.
Styling Suggestions
Pair The Ulla Pullover with The Opal Barrel Pants for a polished coordinated set look. The sage leaf color also pairs beautifully with ivory, cream, camel, and oat for a warm, earthy autumn palette. Style it with your favorite jeans and sneakers for an easy casual look, or tuck the front into high-waisted trousers for something more elevated. The quarter zip looks especially chic slightly unzipped with a delicate necklace peeking through.
Notes from Natalie
I am obsessed with this pullover — the ribbed modal fabric is so incredibly soft and the sage leaf color is just stunning. I love that it matches The Opal Barrel Pants to create the most gorgeous coordinated set! The quarter zip detail is such a classic, elevated touch. Whether you wear it as a set or style it separately, The Ulla Pullover is going to be one of your most reached-for pieces this season. I absolutely love it!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
