The Portia Jacket
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Portia Jacket
Classic, charming, and full of personality — The Portia Jacket is a cropped boxy outerwear jacket in khaki with gorgeous gingham plaid contrast detailing at the collar, placket, and roll cuffs. With a zip-up front with snap placket and side pockets, this jacket is as functional as it is stylish.
Quick Take
Cropped boxy outerwear jacket with zip-up front, snap placket, and gingham plaid contrast at collar and roll cuffs. 100% Cotton. Khaki. Sizes S–XL.
Product Description
The Portia Jacket is the kind of piece that adds instant charm and character to any outfit. The khaki cotton base is clean and versatile, while the gingham plaid contrast detailing at the collar and placket adds a playful, preppy touch that sets it apart from your standard jacket. Roll cuffs with matching gingham plaid trim finish the look with a thoughtful, coordinated detail. The cropped boxy silhouette is incredibly flattering and modern, hitting just at the hip for easy layering over all your favorite outfits. The zip-up front with snap placket closure is both practical and polished, and the side pockets give you the functionality you need for everyday wear. In 100% Cotton, it's breathable, comfortable, and perfect for layering season.
Key Features
- Collared neckline with gingham plaid contrast
- Zip-up front with snap placket
- Gingham plaid placket contrast trim
- Long sleeves with roll cuffs and gingham plaid contrast trim
- Side pockets
- Cropped boxy silhouette
- Not lined
- Khaki colorway
- Shell: 100% Cotton | Contrast: 100% Cotton
- Sizes S, M, L, XL
Fit + Fabric
Cropped boxy fit — relaxed through the body with a shortened hem. 100% Cotton shell and contrast — breathable, comfortable, and easy to layer. Not lined. True to size; the boxy cut gives comfortable room through the body.
Styling Suggestions
The Portia Jacket is incredibly easy to style. Wear it over a white tee and straight-leg jeans for a classic, put-together casual look. It also layers beautifully over a simple midi dress or a sweater for a more polished, intentional outfit. The khaki and gingham plaid combination works especially well with cream, white, navy, and rust tones. Add white sneakers or loafers and a structured tote bag for the perfect everyday look.
Notes from Natalie
The Portia Jacket is SO adorable — I love everything about it. The gingham plaid contrast on the collar, placket, and roll cuffs is such a cute, charming detail that makes this jacket feel really special and unique. The cropped boxy silhouette is so chic and modern, and the khaki color is absolutely perfect for fall. This is the kind of jacket that makes even the simplest outfit look completely intentional and styled. I know you're going to reach for this one constantly — it's just so fun and wearable and I am obsessed!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
