The Mollie Sweater
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
-
Visit shopfineryfashion.com and log in to your customer account.
-
Navigate to Orders.
-
Select the order that contains the item(s) you'd like to return.
-
Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
-
Open your order confirmation email.
-
Click View My Order.
-
Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Mollie Sweater
Relaxed, cozy, and effortlessly stylish — The Mollie Sweater is the textured knit you'll want in both colors. The mock neck adds a clean, elevated touch to the classic long sleeve silhouette, and the textured stripe gives the fabric beautiful depth and dimension. Available in rich forest and warm light rust — two of the season's best colorways.
Quick Take
A mock neck long sleeve relaxed-fit textured stripe sweater in forest and light rust. 82% polyester, 15% acrylic, 3% nylon. Available in Small through XL.
Product Description
The Mollie Sweater is the kind of piece that immediately earns a permanent spot in your wardrobe. The mock neck keeps things clean and polished without feeling fussy, and the relaxed fit makes it incredibly comfortable for all-day wear. The textured stripe fabric adds a beautiful visual quality that elevates it well beyond a basic sweater — the texture catches the light and gives each colorway a rich, dimensional look. Forest is a deep, earthy green that pairs with virtually everything in your fall wardrobe, while light rust brings a warm, vibrant energy that's perfectly on-trend for the season. This is the sweater customers will reach for again and again.
Key Features
- Mock neckline
- Long sleeves
- Relaxed fit
- Textured stripe fabric
- Available in Forest and Light Rust
Fit + Fabric
Relaxed fit. Available in Small, Medium, Large, and XL. Fabric: 82% Polyester, 15% Acrylic, 3% Nylon — soft, cozy, and lightweight with great texture.
Styling Suggestions
Both colorways are incredibly versatile. The forest pairs beautifully with camel, tan, ivory, and denim — try with wide-leg camel trousers and ankle boots for a tonal fall look. The light rust is warm and eye-catching — pair with straight-leg jeans and white sneakers for a casual weekend outfit, or with black trousers and loafers for a more polished look. The mock neck also layers nicely under a vest or jacket. Both colors photograph beautifully and look great on a hanger — excellent for in-store display.
Notes from Natalie
The Mollie is SO good — I love the mock neck and the textured stripe is so beautiful. The forest and light rust are both such perfect fall colors and the fabric is incredibly cozy. Customers are going to want both — this one is going to be a bestseller!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
