The Lola Sweatshirt
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Lola Sweatshirt
Playful, creative, and utterly charming — The Lola Sweatshirt is a mixed multi-pattern drop shoulder sweatshirt in a beautiful ivory palette that features an eye-catching patchwork of plaid, stripe floral, polka dot, and quilted patterns all in one piece. With a henley half-button neckline and fitted cuffs, it's as stylish as it is cozy.
Quick Take
Drop shoulder half-button henley sweatshirt with mixed multi-pattern panels including plaid, stripe floral, polka dot, and quilted. 95% Polyester, 5% Spandex. Ivory multi. Sizes S–L.
Product Description
The Lola Sweatshirt is the kind of piece that stops people in their tracks — in the best possible way. The patchwork of different patterns — plaid, stripe floral, polka dot, and quilted — all rendered in a cohesive ivory multi palette creates a look that is playful and creative while still feeling totally wearable. The henley round neckline with half-button placket and functional buttons adds a charming, casual detail, while the drop shoulder and extended shoulder silhouette give it that relaxed, effortless fit. Fitted cuffs keep the look polished, and the blend of 95% Polyester and 5% Spandex ensures a comfortable, slightly stretchy wear all day long.
Key Features
- Round henley neckline with half-button placket
- Functional buttons
- Long sleeves with fitted cuffs
- Drop shoulder / extended shoulder silhouette
- Mixed multi-pattern: plaid, stripe floral, polka dot, and quilted panels
- Ivory multi colorway
- 95% Polyester, 5% Spandex
- Sizes S, M, L
Fit + Fabric
Relaxed drop shoulder fit with fitted cuffs. 95% Polyester, 5% Spandex — soft, comfortable, and slightly stretchy. True to size.
Styling Suggestions
The mixed pattern in ivory makes The Lola Sweatshirt incredibly easy to style — the neutral palette means it pairs with almost everything. Wear it with dark wash jeans and white sneakers for a fun, casual daytime look, or style it with camel trousers and ankle boots for a more pulled-together outfit. The ivory base works beautifully with black, camel, tan, and even a pop of burgundy or green in your accessories. Keep jewelry simple — a couple of delicate gold pieces is all you need to let the pattern do the talking.
Notes from Natalie
The Lola Sweatshirt is so fun and unique — I absolutely love the mixed pattern design with all those different prints coming together in ivory. The plaid, the floral stripe, the polka dots, the quilted panels — it all works together so beautifully and feels so creative and special. The henley neckline with the buttons is such a cute detail, and the drop shoulder fit is so comfortable. This is one of those pieces that gets compliments every single time you wear it because it's just so different and charming. I am totally obsessed with it and I know you will be too!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
