The Laurent Sweater
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Laurent Sweater
Soft, cozy, and utterly charming — The Laurent Sweater brings pintuck stripe texture and fuzzy warmth together in one beautiful ivory package. This crew neck, long sleeve pullover is the definition of effortless fall dressing.
Quick Take
Crew neck long sleeve pintuck striped fuzzy pullover sweater in ivory. Sizes S–XL. No fabric content available yet.
Product Description
The Laurent Sweater is everything you want in a cozy pullover. The fuzzy knit fabric is incredibly soft and warm, while the pintuck stripe detailing gives it a subtle texture that keeps the look interesting and elevated. The crew neckline and relaxed long sleeve silhouette make it a natural layering piece or a polished standalone. In clean ivory, it works with virtually everything in your wardrobe and feels fresh and feminine. This is the sweater you'll be living in all season.
Key Features
- Crew neckline
- Long sleeves
- Pintuck stripe detailing
- Fuzzy, cozy knit fabric
- Ivory colorway
- Sizes S–XL
Fit + Fabric
Relaxed, comfortable fit. Fuzzy knit with pintuck stripe texture. Ivory colorway.
Styling Suggestions
The ivory colorway makes The Laurent Sweater a perfect match for nearly anything. Pair it with dark wash jeans and ankle boots for a classic casual look, or tuck it into a midi skirt for something more polished and feminine. Layer a long coat over it for extra warmth, or style it with leather pants for an unexpected, chic combination. Accessories in gold, cream, or camel all complement the ivory beautifully.
Notes from Natalie
This sweater is absolutely precious — the fuzzy fabric is SO soft and the pintuck stripe detail makes it look so unique and elevated. Ivory is always a winner and this one photographs beautifully. It's the kind of sweater that looks expensive and feels even better than it looks. I am completely obsessed. You are going to love it!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
