The Hendrix Sweater
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Hendrix Sweater
Sleek, cozy, and endlessly versatile — The Hendrix Sweater is the kind of elevated basic that makes every outfit better. The mock neck silhouette is polished and sophisticated, while the sleeveless design makes it incredibly easy to layer over blouses, turtlenecks, and long sleeve tops alike. In a beautiful cream colorway, this is the sweater vest you'll reach for every single week.
Quick Take
A mock neck sleeveless sweater in cream. 69% acrylic, 27% polyester, 4% spandex — soft, comfortable, and easy to layer. Available in Small, Medium, and Large.
Product Description
The Hendrix Sweater is a wardrobe essential that works with absolutely everything. The mock neckline gives it a sophisticated, elevated edge that sets it apart from a standard vest, and the sleeveless silhouette makes it one of the most versatile pieces in your wardrobe — it layers perfectly over long sleeve tees, blouses, button-downs, and turtlenecks for an endless variety of looks. The acrylic-polyester-spandex blend is soft and comfortable against the skin with just enough stretch for a flattering, comfortable fit. The cream colorway is a perfect neutral that pairs beautifully with virtually every color and pattern in your closet.
Key Features
- Mock neckline
- Sleeveless silhouette
- Soft knit fabrication
- Cream colorway
- Comfortable stretch blend
Fit + Fabric
Relaxed fit. Available in Small, Medium, and Large. Fabric: 69% Acrylic, 27% Polyester, 4% Spandex — soft, comfortable, and easy to wear with a little stretch.
Styling Suggestions
The Hendrix Sweater is one of the most versatile pieces you can stock. Layer it over a crisp white button-down for a preppy, polished look, or wear it over a fitted turtleneck for a cozy, sophisticated winter outfit. The mock neck adds a beautiful layering dimension — the neckline peeks up beautifully over a crewneck or V-neck top underneath. Try it with straight-leg trousers and loafers for an elevated everyday look, or pair with high-waisted jeans and boots for a classic casual outfit. The cream color photographs beautifully and will be a great option for in-store displays and content. This one is a styling dream.
Notes from Natalie
The Hendrix Sweater is such a perfect, timeless piece — the mock neck sleeveless design is so chic and the cream color is just beautiful. It layers over literally everything and customers are going to love how versatile it is. This is one of those pieces that sells itself the moment customers see how they can wear it!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
