The Gigi Pullover
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Gigi Pullover
Equal parts sporty and luxe, The Gigi Pullover is the elevated layering piece your wardrobe has been waiting for. Featuring a high neck, half zipper, and a beautiful quilted mix French terry fabric in a rich cocoa hue, this pullover is as polished as it is cozy.
Quick Take
High neck half zipper quilted mix French terry pullover in cocoa. Sizes S–XL. No fabric content available yet.
Product Description
The Gigi Pullover has that perfect combination of sporty structure and relaxed comfort. The high neckline and half zipper give it an athletic, modern feel, while the quilted mix French terry fabric adds texture and visual interest that elevates it beyond a typical pullover. The rich cocoa colorway is warm, versatile, and seasonally perfect. Wear it on its own or layer it under a jacket for extra warmth — either way, it looks incredibly put together.
Key Features
- High neckline with half zipper
- Quilted mix French terry fabric
- Rich cocoa colorway
- Sizes S–XL
Fit + Fabric
Relaxed, comfortable fit. Quilted mix French terry construction.
Styling Suggestions
The cocoa colorway pairs beautifully with cream, ivory, camel, tan, and denim. Style The Gigi Pullover with your favorite high-waisted jeans and sneakers for a chic casual look, or layer over a collared shirt or turtleneck for extra warmth and polish. The half zipper detail looks great slightly unzipped for a more relaxed, editorial vibe.
Notes from Natalie
This pullover is SO cool — I love the quilted texture mixed with the French terry, it gives it such a unique, high-end look. The cocoa color is absolutely gorgeous and goes with everything. The half zipper is such a fun detail! It's sporty but elevated at the same time, and I think it's going to be a customer favorite. I can't wait to see how everyone styles it!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
