The Erin Pullover
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Erin Pullover
Elevated, cozy, and impossibly chic — The Erin Pullover takes the classic sweatshirt silhouette and makes it something truly special. The mock snap button neck is the standout detail that sets this apart, giving it a polished, fashion-forward finish that works equally well for a casual day out or a more put-together look. The rib mixed fabric adds beautiful texture and dimension, and the deep plum colorway is rich, moody, and completely on-trend for the season.
Quick Take
A mock snap button neck long sleeve rib mixed sweatshirt in plum. Cozy, elevated, and endlessly wearable. Available in Small, Medium, Large, and XL.
Product Description
The Erin Pullover is proof that a great sweatshirt can be just as stylish as it is comfortable. The mock snap button neck elevates the entire silhouette — it creates a clean, structured neckline that feels more intentional than a standard crew or mock neck, and the snap buttons add a subtle hardware detail that catches the eye. The rib mixed construction gives the fabric a beautiful textured quality, with contrast ribbing that adds depth and visual interest throughout. The plum colorway is deep, rich, and incredibly versatile for the season — it pairs with neutrals, blacks, and other jewel tones effortlessly. The long sleeve silhouette is comfortable and relaxed, making this the kind of pullover customers will reach for on repeat.
Key Features
- Mock snap button neckline
- Long sleeves
- Rib mixed construction with contrast detailing
- Deep plum colorway
- Relaxed, comfortable fit
Fit + Fabric
Relaxed, comfortable fit. Available in Small, Medium, Large, and XL. Self fabric: 79% Polyester, 21% Cotton. Contrast fabric: 65% Polyester, 33% Cotton, 2% Spandex.
Styling Suggestions
Plum is one of the season's best colors — it pairs beautifully with black, camel, ivory, and other jewel tones. Try The Erin with straight-leg black jeans and ankle boots for a sleek, polished casual look. The mock snap button neck looks especially great with a simple chain necklace sitting just above it. For a more relaxed look, pair with wide-leg trousers and sneakers. The rib mixed texture also photographs incredibly well — a great option for content and in-store display.
Notes from Natalie
The Erin Pullover is SO gorgeous — that mock snap button neck is such a cool detail and the plum color is absolutely stunning for the season. The rib mixed fabric gives it so much texture and the whole thing just looks really elevated and special. Customers are going to love it!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
