The Chaplin Dress
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Chaplin Dress
Romantic, sensual, and effortlessly glamorous — The Chaplin Dress is a silky satin slip midi dress in a stunning warm brown with delicate lace trim detailing, an asymmetrical scalloped lace hem, and a side slit that gives it just the right amount of drama. This is the dress that turns every occasion into a moment.
Quick Take
Silky satin slip midi dress with deep v-neckline, adjustable spaghetti straps, lace trim at bust and neckline, side slit, and asymmetrical scalloped lace hem. Brown. Sizes S–XL.
Product Description
The Chaplin Dress has that effortless, luxurious quality that makes it feel like a special piece every time you wear it. The silky satin appearance fabric drapes beautifully against the body in a flattering slip silhouette, while the deep v-neckline and adjustable spaghetti straps add a romantic, feminine edge. The delicate lace trim detail along the bust and neckline is a gorgeous finishing touch that makes this dress feel truly elevated. The asymmetrical scalloped lace hem and side slit detail give movement and drama to the midi length, making every step feel like a statement. In a warm, rich brown tone, this dress is as versatile as it is beautiful.
Key Features
- Deep v-neckline
- Sleeveless with adjustable spaghetti straps
- Lace trim detail along bust and neckline
- Side slit detail with lace
- Asymmetrical scalloped lace hem
- Slip silhouette
- Silky satin appearance fabric
- Midi length
- Not lined
- Brown colorway
- Shell: 100% Polyester | Contrast: 100% Nylon
- Sizes S, M, L, XL
Fit + Fabric
Slip silhouette, true to size. Shell: 100% Polyester with a silky satin appearance. Contrast lace: 100% Nylon. Not lined — wear with a slip or seamless undergarments. Midi length with asymmetrical scalloped lace hem.
Styling Suggestions
The Chaplin Dress is made for elevated occasions. Style it with strappy heeled sandals and gold jewelry for a dinner date or special event, or layer a fitted blazer or moto jacket over it for a cool, fashion-forward take. The warm brown tone pairs beautifully with gold, cream, camel, and cognac accessories. For a more casual approach, wear it with flat sandals and a denim jacket for an effortlessly chic daytime look. The lace detailing makes it special enough to wear as-is with very little else.
Notes from Natalie
The Chaplin Dress is absolutely breathtaking — the silky satin fabric in this gorgeous brown is so luxurious and the lace trim detailing along the bust and neckline is just exquisite. The asymmetrical scalloped lace hem is one of my favorite details I've seen in a while — it adds so much movement and romance to the dress. The side slit is the perfect touch of drama without being too much. This is a dress that makes you feel stunning and confident the moment you put it on, and I know it's going to be one of our most-loved pieces. I am so obsessed with this one!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
