The Stokes Sweater
Finery Return & Exchange Policy
We want you to love what you ordered! If something isn’t quite right, we’re here to help make the process smooth and stress-free.
Return Eligibility
• Returns are issued as store credit only.
• Items must be unworn, unwashed, unaltered, and free of odors, deodorant marks, perfume, or makeup.
• Original tags must be attached.
• Returns must be initiated within 14 days of your order’s delivery date.
• Once approved, items must be shipped back within 7 days.
Final sale items cannot be returned, including:
• Clearance/markdown styles
• Jewelry, hats, intimates, bodysuits
• Holiday/seasonal items
• Gift cards
Exchanges
We are happy to offer exchanges for the same item in a different size, pending availability.
If the size you need is no longer in stock, you may return the item for store credit.
How to Request a Return (Shopify Instructions)
You can start a return directly through your Finery account.
Option 1: Start the Return From Your Account
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Visit shopfineryfashion.com and log in to your customer account.
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Navigate to Orders.
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Select the order that contains the item(s) you'd like to return.
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Click Request Return and follow the prompts.
Option 2: Start the Return From Your Order Email
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Open your order confirmation email.
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Click View My Order.
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Choose Request Return and follow the instructions.
Return Label
Once your return is approved, you will receive a prepaid return shipping label.
A flat-rate return shipping fee of $6.95 will be deducted from your store credit, unless the return is due to an error on our part.
Store Credit
After your item is received and inspected, store credit will be emailed to you as a Finery Gift Card.
Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 3 days of delivery at hello@fineryfashion.com with:
• Your order number
• A photo of the issue
• A brief description
We will take care of the issue promptly.
Lost or Stolen Packages
Once an order has been scanned and accepted by USPS, UPS, or FedEx, it is officially in the carrier’s possession.
Because of this:
• Finery is not responsible for lost, stolen, or mis-delivered packages.
• We cannot refund or replace packages marked delivered by the carrier.
• If your tracking shows “delivered” but you cannot find your package:
– Check with neighbors or household members
– Allow 24–48 hours (packages often show delivered before they arrive)
– Contact the carrier directly to open a missing mail claim
Carrier claim links:
• USPS – https://www.usps.com/help/missing-mail.htm
• UPS – https://www.ups.com/us/en/support/file-a-claim.page
We are happy to help guide you through the claims process, but carriers are responsible for final resolution.
Helpful Tips:
• Ship to a secure location
• Sign up for delivery notifications
• Consider using a P.O. Box if mail theft is common in your area
In-Store Returns
Online orders may be returned in-store at either Finery location.
(Refunds will still be issued as store credit.)
Meet The Stokes Sweater
Rich, relaxed, and absolutely stunning — The Stokes Sweater is a loose fit mock neck pullover sweater in a gorgeous garnet colorway that brings warmth and sophistication to any fall or winter look. The lush fabric blend drapes beautifully for an effortlessly chic silhouette in one-size-fits-most sizing.
Quick Take
Mock neck loose fit pullover sweater. 50% Viscose, 28% Polyester, 22% Nylon. Garnet. Sizes S/M and M/L.
Product Description
The Stokes Sweater is that statement piece your wardrobe has been waiting for. The deep, jewel-toned garnet colorway is rich and sophisticated — it photographs beautifully and turns heads in person. A mock neckline adds an elevated touch while the loose, relaxed fit makes it incredibly comfortable and flattering to wear. The viscose-forward fabric blend has a beautiful drape and a subtle sheen that gives this sweater a luxurious, elevated feel. Available in S/M and M/L sizing, it's a piece that works effortlessly across a range of sizes and body types.
Key Features
- Mock neckline
- Loose fit pullover silhouette
- Rich garnet colorway
- Beautiful fabric drape
- 50% Viscose, 28% Polyester, 22% Nylon
- Sizes S/M and M/L
Fit + Fabric
Loose, relaxed fit with a beautiful drape. 50% Viscose, 28% Polyester, 22% Nylon — soft with a subtle sheen and fluid movement. S/M and M/L sizing.
Styling Suggestions
The garnet colorway of The Stokes Sweater is incredibly versatile and festive without feeling seasonal. Wear it with high-waist black trousers and heeled ankle boots for a polished, elevated look, or style it with dark wash jeans and tall boots for a chic casual outfit. The rich jewel tone pairs beautifully with camel, ivory, black, and chocolate brown accessories. A long pendant necklace worn over the mock neck adds a lovely touch, and a structured shoulder bag completes the look perfectly. This sweater also layers beautifully under a longline coat for cooler days.
Notes from Natalie
The Stokes Sweater absolutely stopped me in my tracks when I first saw it — that garnet color is just breathtaking. The loose, relaxed fit is so flattering and comfortable, and the fabric has the most beautiful drape and subtle sheen that makes it feel really luxurious. The mock neck adds just the right amount of polish. This is one of those pieces that feels special every single time you put it on, and I know it's going to be on everyone's wish list this season!
- $8.99 FLAT RATE SHIPPING. FREE SHIPPING ON ORDERS $100+.
- FREE IN-STORE PICKUP AVAILABLE IN MANCHESTER OR ELKADER, IOWA
